Transparency

Transparency

At Piaxa, we believe in complete transparency about our infrastructure and the services we use. Here’s exactly what powers our platform.

Infrastructure Providers

Note: Flag emoji indicates the country where each company is headquartered.

Compute & Storage

  • 🇫🇷 🇪🇺 OVH - European cloud provider (France)
  • 🇩🇪 🇪🇺 Hetzner - European dedicated servers (Germany)
  • 🇮🇹 🇪🇺 Self-hosted - Own hardware in European data centers (Italy)

All compute and storage infrastructure is located exclusively in:

  • 🇮🇹 🇪🇺 Milan, Italy
  • 🇩🇪 🇪🇺 Nuremberg, Germany

Network & CDN

  • 🇺🇸 Cloudflare
    • Used for this website only, we’re in the process of migrating away.

Supporting Services

Development & Deployment

  • 🇺🇸 GitHub - Code repository and CI/CD
    • Used for: Source code management, automated deployments. We’re working towards rolling our own git hosting.
    • Note: Code is public/internal only, no customer data stored

Design

Email

  • 🇨🇭 Migadu - Email hosting (Switzerland)
    • Used for: Company email, customer communications
    • Location: Swiss data centers

DNS

  • 🇫🇷 🇪🇺 OVH - DNS services (France)
    • Used for: DNS
    • Location: European DNS servers

Data Flow

  1. Customer Data: Stored exclusively on OVH/Hetzner/Self-hosted infrastructure in Milan and Nuremberg
  2. Website: Delivered via Cloudflare CDN (European PoPs)
  3. Email Communications: Processed via Migadu (Switzerland)
  4. DNS Queries: Resolved via OVH DNS (France)

Our Commitment

  • No US Services for Customer Data: Your application data never touches US-based infrastructure
  • European Vendors: We prioritize European service providers
  • Transparency: We disclose all third-party services we use
  • Regular Audits: We regularly review our service providers for compliance

Questions?

If you have questions about our infrastructure or service providers, contact us at: transparency@piaxa.com


Last updated: February 2026